Your receptionist is on lunch.
The caller doesn’t wait. They tap the next clinic on Google. You never knew they tried.
Ekav answers, books, and follows up — in 10 Indian languages — so you never lose a patient or a lead again.
Early access — partnering with the first 50 clinics in India.
+91 98***-****12
Pune · live call · 0:14
हेलो, आज शाम का appointment मिल सकता है?
जी ज़रूर — 9:15 PM का slot है। नाम बता दीजिए?
Act II · The cost of silence
A typical Tier-2 dental clinic loses one in four calls — at evenings, on lunch, on Sundays. The cost adds up faster than anyone admits.
The caller doesn’t wait. They tap the next clinic on Google. You never knew they tried.
Voicemail is rude. A switched-off phone is worse. Both lose the booking.
They already called your competitor. By the time you ring back, the property is shown.
Act III · The product
01 · Call feed
Hindi, Marathi, Tamil — verbatim. No more "what did they want?" between shifts.
app.ekav.in / calls
Smile Dental · Pune
हेलो, क्या आज शाम का कोई appointment मिल सकता है? बहुत दर्द है।
Caller · Hindi
00:02
जी ज़रूर — Dr. Mehta आज 9:15 PM तक available हैं। आपका नाम बता दीजिए?
Ekav agent · Hindi
00:05
मेरा नाम Rohan Joshi है।
Caller · Hinglish
00:11
Rohan, आपका 9:15 PM का slot book कर दिया। WhatsApp पर confirmation भेज रहा हूँ।
Ekav agent · Hinglish
00:18
02 · Agent config
Weekly hours grid, language preferences, off-hours fallback — configured in five minutes.
app.ekav.in / agent
Smile Dental · Pune
Weekly hours
Greeting
नमस्ते, Smile Dental में आपका स्वागत है। मैं Ekav हूँ — बताइए कैसे मदद करूँ?
Plays in caller’s detected language · 6 variants available
03 · WhatsApp
Booking flows to your calendar. The patient gets a WhatsApp confirm in seconds.
Smile Dental
online
नमस्ते Rohan! आपका appointment confirm हो गया है।
📅 Mon · 9:15 PM
🦷 Dr. Mehta · Smile Dental
📍 FC Road, Pune
Reply RESCHEDULE or CANCEL anytime.
Act IV · How it works
Exotel routes it to Ekav. No SIM change. No second line.
Detects Hindi, Marathi, Hinglish on the first sentence. Replies naturally.
Google Calendar, Practo, Dentalign — bookings land where you already work.
A templated WhatsApp message goes out the moment the call ends.
Act V · The differentiator
We started with India’s constraints first — code-mixed Hindi, Tier-2 broadband, Practo not Salesforce. That choice changes everything.
Hindi, English, Marathi, Tamil, Telugu, Bengali, Gujarati, Kannada, Malayalam, Punjabi — and the Hinglish your patients actually speak.
Connected to Exotel for inbound and outbound — works with your existing landline or Jio/Airtel number.
Sarvam-powered language understanding tuned for Indian accents and code-mixing, not a US TTS forced to speak Hindi.
First-party integrations to the tools Indian clinics and brokers actually use — Practo, Dentalign, MagicBricks, 99acres, AiSensy WhatsApp.
Act VI · Built for two kinds of work
Act VII · Security & privacy
Encryption, isolation, audit. The boring work that lets a clinic owner sleep at night.
Your data lives in India.
Mumbai region · ap-south-1 · DPDP-aligned residency.
Per-tenant data isolation
Your tenant’s data lives in its own slice. Cross-tenant reads are blocked at the repository layer.
AES-256 encryption on every PII field
Names, phone numbers and addresses are encrypted with AES-GCM before they touch the database.
Recordings only with explicit consent
Recording is off by default. When you turn it on, callers are informed — and every playback is audited.
DPDP-aligned, audit-ready
Every privileged action is append-only logged with actor, time and reason. Show your auditor a real trail.
Setup in 15 minutes · Use your existing number · Cancel anytime